Shipping Policy
PROCESSING YOUR ORDER
Once we get your order, we take care of it right away so you can get your mural ASAP! All ready-to-ship orders are generally processed within 6 to 8 business days, and then shipped to you immediately, according to your preferred method of shipping. All made-to-order products are processed and you will be contacted shortly with an approximate ship date. All shipping fees are in USD.
SHIPPING YOUR ORDER
Before we ship your order, we just need to get your credit approved.
For your security, you have the option to require a signature upon delivery. If you can't be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. Or you can choose to waive a signature, and it will be waiting for you at your door.
You'll receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.
In the event that your order can't be shipped, we'll contact you within 2 business days to let you know why your shipment has been held up.
SHIPPING YOUR ORDER TO APO & FPO DESTINATIONS
Your order will be shipped via USPS First-Class Mail® and guaranteed to arrive to APO & FPO processing center within 10 to 12 business days. From the point your package reaches the processing center, delivery to you will depend on military postal service.
EXCEPTIONS
Production time and shipping of pre-orders and made-to-order products will vary. Also, all made-to-order products are non-returnable. Please feel free to ask any questions before you order. We want you to love your products and get exactly what you want.
TRACKING YOUR ORDER
Of course, you'll want to know when your mural is going to arrive on your doorstep so you can plan your project accordingly. That's why we send out an email notification the day your order is shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient's doorstep. Please be advised that depending on your inbox's security settings, our confirmation e-mail may be received as SPAM. Check your 'SPAM' or 'Junk' mail inbox periodically.
ORDER CANCELLATION
Change your mind? If you want to cancel or change a order, for any reason, please contact us and make sure to include your order number, as soon as possible. Once orders have been shipped, they cannot be returned.